Turn every MIKI offer into a stronger agent relationship — and build a scalable B2B2B technology ecosystem.
Phase 1: creates immediate value from the offers MIKI already produces. Phase 2: expands that foundation into the complete SaaS operating platform for travel professionals.
Prove value first. Expand the operating model second.
The two phases solve different problems — and should be presented in that order.
Agents customise and convert a MIKI offer
An agent opens a MIKI offer inside MikiPlus, enriches it with more services and their own markup, brands and translates it, and sends it to end travellers via the branded Travel Companion — all in one place, with AI doing the heavy lifting.
Explore Phase 1 →growth
Create and operate from a Quotation Request
A complete SaaS workflow across the full journey — from traveller enquiry and quotation to service sourcing, offer creation, booking, operations, finance and traveller support. AI supports every step.
Explore Phase 2 →MIKI already owns the distribution.
"The audience already exists. The opportunity is to deepen daily usage."
Low risk now. The full platform next.
Already here
700+ agents are on the platform today — the growth is engagement, not acquisition.
MIKI's to keep
Every agent proposal is built on MIKI supply, so every offer feeds MIKI booking value.
De-risked
Prove Phase 1 with the audience that exists, then expand into the full SaaS platform.
The offer, rebuilt in one place
A page-by-page look at what agents do today, and what MikiPlus replaces it with.
Today's fragmented reality
The offer leaves MIKI's world the moment the agent starts customising it — across five disconnected tools.
Plenty of requests. Too few conversions.
The fragmentation isn't only slow — it quietly costs MIKI accepted business.
MIKI receives a high volume of Quotation Requests — but only a fraction convert into accepted offers.
The likely reason: the offer arrives service by service, so the agent treats it as a reference. They price-check each service against other supply sources, and accept only when they can't find a better option elsewhere.
The shift: when the MIKI offer becomes the editable core an agent builds on — adding services and their markup directly, instead of rebuilding elsewhere — more requests convert. The base stays MIKI, and acceptance rises with every quote completed on-platform.
And it compounds: every service an agent adds is demand signal. MIKI sees what travellers actually want — even services sourced elsewhere — and strengthens its own supply, winning back more of each future offer. See the compounding advantage →
One platform. Infinite possibilities.
Smart consolidation
Combine the MIKI offer with the full MikiPlus catalogue and the agent's own services into one seamless itinerary.
AI-powered customisation
Natural-language chat to add services, adjust pricing and translate — instantly. No manual formatting.
Live pricing
Net rates, markup and multi-currency totals recalculated as the agent builds.
Three layers of supply, one offer
MIKI base offer
Where MIKI has the expertise — the starting point of every quotation.
Full MikiPlus inventory
The complete A-Z catalogue powered by easyTravel.tech, already live in the platform — including what MIKI doesn't supply directly.
Ad-hoc services
The agent's own contracted or preferred suppliers, added directly — so nothing pushes the agent off-platform.
Agents describe. AI builds.
Choose a button or just describe what you need — five actions, then review.
Create Your Branded Offer
Insert any service by date and timing; the AI weaves it into the itinerary and refines on request.
Refundable / non-refundable terms, deposits and payment schedules — as clear T&Cs.
Inclusions, exclusions and free-text notes, with AI content suggestions.
Translate the whole offer into any of 20+ languages — covering every market MIKI serves — with formatting preserved.
Split-screen original vs. customised, change highlighting, validation warnings, full version history.
Every AI output is assistive. Nothing reaches a traveller until the agent reviews and approves it.
Net cost in, client price out
The agent sees net rates and their own markup; the traveller sees a clean total.
| Description | Unit price | Mark up | Sub total |
|---|---|---|---|
| MIKI Package (Net) | $1,200 | 15% | $1,380 |
| Private Guide (Add-on) | $300 | 10% | $330 |
| Airport Transfer | $120 | 20% | $144 |
| Grand Total (Client View) | $1,854 | ||
Branded output, and a room to keep talking
Branded PDF
Professional document with the agent's logo, colours and contact details.
Travel Companion
Mobile-optimised itinerary, agent-branded, ready to share with the traveller.
From customising offers to running the platform
Phase 1 lets agents customise a MIKI offer. Phase 2 lets them build any offer from scratch on the full MikiPlus inventory — and turns MIKI into a SaaS provider to travel professionals A-Z.
Not a concept — a live deployment
Phase 2 activates a platform that is already operating — it doesn't build one from zero.
MIKI's own instance
Since January 2026, MikiPlus runs as a complete instance of the platform on MIKI's own servers — a real, operating system, not a demo.
Continuously expanded
easyTravel.tech keeps extending the software, the AI agents and the service catalogue in the background — the platform gets stronger over time, at no extra effort for MIKI.
SaaS-ready today
The foundation to serve travel professionals A-Z is already live. Phase 2 opens it up — the technical platform is in place.
Customisation → creation
Enrich a MIKI base
Agents start from a MIKI offer and add on top. Fast, controlled, low-risk — the foundation.
Build from scratch
Agents access the complete inventory — flights, hotels, transfers, experiences — and MIKI supplies them directly through the platform.
MIKI becomes the engine and the platform
- Current agent requests continue — nothing is lost.
- New direct bookings emerge from full-inventory access.
- Platform dependency deepens as agents run their whole workflow on MikiPlus.
- Competitive differentiation widens — a capability no regional competitor offers.
- A new SaaS revenue line for MIKI, on top of booking value.
Phase 1 builds the foundation. Phase 2 captures the full opportunity.
One AI, every department
Sales
Quotation intake, offer building, natural-language service and pricing edits.
Operations
Service consolidation, amendments, itinerary generation and validation.
Finance
Pricing, markup, multi-currency and policy terms in clear language.
Multilingual throughout — 20+ languages today, covering every country MIKI operates in — with cultural adaptation, not literal translation.
One platform connects agents, supply and departments.
Why this wins for MIKI
Every customised offer is built on MIKI supply and stays inside MikiPlus. Agent adoption is MIKI's growth.
Each participant wins for a different reason.
Freedom and professionalism
Complete offers, own branding, flexible sourcing, multilingual output and full customer control.
Retention and transaction growth
More services per offer, greater booking value, stronger platform dependency and better demand intelligence.
Scale through one partner
Technology adoption and transaction growth through MIKI's agent network — without direct agent acquisition.
More offers, more booking value, more lock-in
- More offers built → more accepted → more booking value invoiced through MIKI.
- Agents run their entire workflow on the platform — stickiness without charging a fee.
- Live data on what agents build, price and win — across 14 markets.
- Fewer AGS amendment tickets and reformatting requests.
- Motivates agents to handle higher quotation volumes.
- A regional differentiator no competitor currently offers.
- Scalable — no linear cost increase as volume grows.
A supply chain that improves itself
Every offer an agent builds is data MIKI doesn't have today.
Agents build
Agents enrich MIKI offers with extra services and their own markup.
MIKI captures
The platform records every service used — including what agents add from their own sources.
Supply improves
MIKI fills the gaps travellers actually demand, strengthening its own catalogue.
More stays MIKI
Agents find more on-platform, so more of each offer — and its booking value — stays with MIKI.
↻ Each cycle raises conversion and deepens MIKI's supply advantage.
Their brand, their margin, their client
Hours → minutes
2–3 hours of manual work collapses to under 20 minutes per offer.
Own the client
Full control of the customer relationship, end to end.
Own the margin
Transparent markup on net rates — the agent's profit, their control.
Branded output
Professional PDFs and mobile itineraries reinforce the agent's identity.
Global reach
Multilingual offers open new client segments.
Zero tech skill
If they can chat, they can build. No training curve.
The current limits
Phase 1 starts from a MIKI base
Agents enrich a MIKI offer; they can't yet build fully independent offers from scratch. That's exactly what Phase 2 delivers.
Agents may use their own sources
They can add their own contracted services — but they do it inside MikiPlus, so MIKI keeps the offer, the data and the relationship, with MIKI supply as the anchor.
MIKI does not need to provide every service itself to own the agent workflow.
Where the value comes from
Three scenarios, built from the same inputs. Adjust every figure to MIKI's real data — these are illustrative, not forecasts, and show no commercial terms.
Convert faster offer creation into visible operating capacity.
This section isolates the time effect. It doesn't assume every released hour becomes a cost saving — MIKI can use the capacity for faster response, more offers or stronger customer service.
What this means
MikiPlus can convert repetitive preparation time into capacity for selling, customer response and higher-value advisory work.
Translate a modest conversion improvement into booking value.
This section intentionally reports booking value — not revenue, margin or profit. The final business contribution depends on MIKI's commercial mix and validated economics.
Management interpretation
This is a scenario, not a forecast. Validate the uplift through a controlled agent cohort before applying it to the wider network.
Earn a margin on every platform-sourced service.
When an agent pulls a service directly from the MikiPlus catalogue, MIKI applies its own markup on the net price — a revenue stream on top of its own supply, and separate from the agent's markup to the traveller.
How to read it
This margin sits on top of easyTravel.tech net prices and is independent of the agent's own markup. Figures are illustrative — set the markup to MIKI's policy.
All figures on this page are illustrative scenarios for discussion, not forecasts or commercial terms. Replace inputs with MIKI's validated data before drawing conclusions.
Activate Phase 1
MikiPlus already runs as MIKI's own platform, with 700+ agents on it. Phase 1 is the fastest, lowest-risk way to prove the model and drive adoption now.
- Confirm Phase 1 scope and a go-live date for the customisation flow.
- Pilot in the strongest markets — Indonesia and China lead sub-agent adoption, where ROI proves fastest.
- Treat Japan as expansion upside — currently zero sub-agents, a clear open market.
- Agree owners and a timeline on both sides.
Align & scope
Confirm scope, success metrics and the pilot markets.
Prove it
Run with a defined agent group; measure time, adoption and conversion against real data.
Roll out
Expand across markets, then open the Phase 2 conversation on proven ground.
Ready when you are. Let's activate Phase 1.
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